Is the Bottleneck in Your Business Actually You?
The problem you keep trying to fix may not be the real bottleneck. Sometimes, the decision you’re avoiding is.
Pattern-Based Executive Coaching for Founders & CEOs
Most founders don’t hit a ceiling because they lack another strategy. They hit it because the way they learned to lead can no longer carry the business where they want it to go.
The sweet spot for this work is not a failing company. It’s a way of leading that has reached its expiration date.

Todd Palmer is a pattern-based executive coach and entrepreneurial advisor for founders, CEOs, and second-generation business owners who’ve already proven they can succeed and have hit a leadership ceiling working harder won’t solve. He works one-to-one, helping leaders see the pattern behind the problem, not just the problem itself. He took his own company to the Inc. 5000 six times, after once carrying it $600,000 in debt, 60 days from closing.
Our sales are up 70% and our profits have increased by 500% since hiring Extraordinary Advisors.

A growth ceiling almost never shows up because you ran out of strategies. It shows up because the way you learned to lead was built for a smaller, simpler version of this company.
Take the Growth Ceiling Audit. You’ll find out which pattern is most likely running your business — Firefighter, Lone Wolf, or Stalled Operator — and what it’s costing you.
Includes a personal diagnosis from Todd within 48 hours.

You’ve already installed the system — the scorecard, the meetings, the cadence — and the same three problems are still on the agenda.
Enough safety to tell yourself the truth. Enough accountability to act on it.
Todd Palmer is a pattern-based executive coach and entrepreneurial advisor. That phrase is doing real work: control, fear, avoidance, approval-seeking, rescuing, and overwork are not personal-development topics here. They are delegation, retention, margin, decision quality, succession, and the owner’s marriage. A one-time problem is an event. A recurring pattern deserves a mirror.
Deeper than most business coaches, without pretending to provide clinical treatment. More operationally specific than most leadership coaches, without taking over the company. Most coaching constructs — EOS, Scaling Up, Action Coach — focus on the system. This coaches the person running it.
I’ll help you explore why you avoid conflict — and then help you prepare the actual accountability conversation. I’ll name the control pattern — and then help you build the delegation structure. I’ll sit with the fear you have about the business — and still expect:
Todd builds a customized coaching program for every person he works with — there’s no standardized process to install. But the questions tend to be the same six.
Insight into behavior, behavior into operating structure. The insight has to turn into different behavior, and the behavior has to turn into something you can actually run without him.
I’ve been where you are, and I’ll still ask for the forecast.
I’m not coaching from theory. I built Diversified Industrial Staffing, drove it close to failure, carried $600,000 in debt, sat 60 days from closing the doors, rebuilt it, and took it to the Inc. 5000 six times. The differentiator isn’t that I succeeded — plenty of people have. It’s that I failed, took responsibility for my part in it, changed how I led, and rebuilt.
Some coaches create safety but never challenge you. Others pride themselves on brutal honesty and produce defensiveness instead of insight. Psychological safety doesn’t mean comfort and it doesn’t mean agreement — it means enough trust that I can tell you I think you’re wrong, and you know I’m saying it because I’m invested in you.
I understand why you learned to behave this way, and I’m not judging you for it. But it’s hurting your company, your people, or your family — and understanding where it came from doesn’t remove your responsibility to change it.
Rescuing an employee can look a lot like rescuing an adult child. Avoiding a partner conversation can look like avoiding conflict at home. Controlling the leadership team can look like controlling family decisions. I’ll help you stop treating five symptoms as five unrelated problems.
My best client is an established entrepreneur, founder, CEO, or second-generation owner who has already demonstrated they can succeed — and has reached the point where working harder won’t solve the problem.
Here’s what it usually looks like. The business has gotten too complex to run on founder instinct and personal heroics. Revenue is meaningful; profitability, cash flow, or predictability isn’t. You know you need to delegate and you can’t release control, or trust it, or watch someone do it differently without stepping back in. You put off the hard conversation until frustration comes out as anger, withdrawal, rescuing, or an overcorrection nobody saw coming.
Somewhere along the way your identity got entangled with how the business is performing, and you got the success without the peace you assumed would come with it.
Often there’s a specific event pressing on it — a turnaround, a growth ceiling, a succession, a leadership transition, a partnership conflict, or a personal reckoning. The business is asking you to become a different kind of leader, and you can’t make that transition by installing another system, reading another book, or going to another conference.
Successful enough to have something meaningful to lose. Uncomfortable enough to be willing to change.
If that’s you, the question worth sitting with isn’t whether you need a coach. It’s what you already know needs to change and haven’t done anything about.
This isn’t for someone who wants me to fix their team while leaving their own leadership unexamined. It isn’t for someone who wants validation more than truth, who keeps asking for a plan without implementing the last one, who wants a prescribed system instead of coaching built around them, or who treats paying for coaching as a substitute for doing the work. It’s also not a replacement for therapy or clinical mental-health treatment.
None of that makes you a bad leader. Usually it means the timing is wrong, and timing changes. But I’d rather tell you that now than take your money while you spend a year fighting the exact work you hired me to help you do.
My job is clarity, safety, challenge, accountability, and opportunity. Your job is deciding whether you’re willing to grow. I’m not the fixer — I help you see what you couldn’t see, tell yourself the truth, build your own solutions, and follow through.
You being part of the problem is the good news. That’s not an indictment. That’s agency.
You’re not buying two scheduled conversations a month. You’re getting a thinking partner who will look at the email, the financial report, the job description, the comp plan, the performance plan, or the decision while it’s happening.
It’s the 7am Tuesday text before you send the email you’ll regret — someone who knows your context, won’t just validate you, and can help you unspiral before you act.
More on access between sessions, and what coaching costs
Most of the people I work with have already tried the systems, the programs, and at least one other coach. Those things weren’t useless. They just never got underneath the leadership pattern that was quietly producing the same result every time.
Executive Coaching Guides
Whether you're evaluating whether coaching is right for you or ready to find the right fit, these guides cover the questions leaders ask most.
Foundations
What a coach actually does, how it differs from consulting or therapy, and who gets the most out of it.
Read more →Investment
Hourly rates, monthly retainers, what drives the price, and how to think about the return on investment.
Read more →ROI
When coaching delivers real results, when it doesn't, and what the research actually says about ROI.
Read more →Finding a Coach
The difference between systems coaches and relationship coaches — and the questions to ask before you commit.
Read more →Getting Started
How sessions work, what you'll be asked to do, and how to know if coaching is working.
Read more →Comparison
How the two differ, what each costs, and how to tell which one your situation actually calls for.
Read more →His best client is an established entrepreneur, founder, CEO, or second-generation owner who has already demonstrated they can succeed — and has reached the point where working harder won't solve the problem.
It's deeper than most business coaching, without pretending to provide clinical treatment, and more operationally specific than most leadership coaching, without taking over the company. Most coaching constructs — EOS, Scaling Up, Action Coach — focus on the system. Todd coaches the person running it.
Personal patterns become organizational patterns. Control, fear, avoidance, approval-seeking, rescuing, and overwork aren't personal-development topics — they show up as delegation problems, retention problems, margin problems, decision quality, succession, and the owner's marriage. A one-time problem is an event. A recurring pattern deserves a mirror.
Todd builds a customized program for every client — there's no standardized process to install. But the same six questions guide the work: What is actually happening? What pattern is the leader bringing to it? What is that pattern costing the business, or the relationships? What truth, decision, or conversation is being avoided? What structure, conversation, or behavior has to change? What are you willing to commit to doing?
It isn't for someone who wants Todd to fix their team while leaving their own leadership unexamined. It isn't for someone who wants validation more than truth, who keeps asking for a plan without implementing the last one, who wants a prescribed system instead of coaching built around them, or who treats paying for coaching as a substitute for doing the work. It's also not a replacement for therapy or clinical mental-health treatment.
Clients aren't buying two scheduled conversations a month. They're getting a thinking partner who will look at the email, the financial report, the job description, the comp plan, the performance plan, or the decision while it's happening — the 7am Tuesday text before you send the email you'll regret.

Executive Coaching
There is a point most entrepreneurs reach before they become willing to change. Todd has been there. If you’re at it, that is not a bad sign — it is usually the only thing that makes the work possible.
As a founder, work and life are one and the same. As an entrepreneur and father Todd knows this all too well. Meet with Todd to learn how his personal experience and coaching style can help you design a life that can be turned from a dream to a reality. We look forward to learning more about you and your business!

"Todd does a good job of understanding the business side and pulling that in conjunction with the personal side, with the family side—because relationships transcend all sides. That’s why he sits pretty high on the seat, closest to the head of the table, in the Chris Carsten cabinet."

Read Todd's latest tips on building connection through psychological safety.
The problem you keep trying to fix may not be the real bottleneck. Sometimes, the decision you’re avoiding is.
Half of CEOs feel lonely at the top. Here’s why the real value of executive coaching isn’t the advice — or even a good listener — it’s enough safety to tell yourself the truth, and enough accountability to act on it.
The system isn’t your bottleneck—the conversation you’re avoiding is.