You Hired a COO. Why Is Everything Still Coming Back to You?
Before you decide your COO isn't working out, look at what you handed over, and what you kept.
Most assessments give you an automated score instantly. I don't do that. I am reviewing your answers personally to determine if you are trapped as a Firefighter, a Lone Wolf, or simply Stalled.
Look out for a personal email from me (Todd) within the next 24–48 hours. It will contain your diagnosis and the one specific move you need to make to break the ceiling.

Read Todd's latest tips on building connection through psychological safety.
Before you decide your COO isn't working out, look at what you handed over, and what you kept.
It may really change your industry. It still shouldn't become the explanation for everything.
Your business has recovered, but you're still making decisions like disaster is around the corner. Sometimes that caution is right. Sometimes you're protecting yourself against a crisis you've already outgrown. Here's how to tell the difference, and what it costs when you can't.