Sometimes you already know exactly what it is and you have simply never been willing to say it out loud. Other times you are too close to it to see it at all, and it shows up as a hiring problem, a partner problem, or a strategy problem you keep solving and never fix.
HEAL is the path Todd walks with founders in both cases.
- H Hurt
- What are you carrying, and how is it driving you? It starts with recognizing that you bring your crap to work, and that it is in the room whether you name it or not.
- E Explore
- See the pattern underneath the behavior. Notice the story you tell yourself when somebody disappoints you, and consider that by and large people believe they are doing the right thing for the right reasons. They are not doing it to get to you.
- A Adapt
- Build new habits and new rules of engagement. Here is how I am going to show up, and here is a safe way to call me out when I don't.
- L Lead
- Stand up as a wholehearted leader. Here is how I have led, here is how I am going to change, and here is how you can hold me accountable.